Service Charge Management in Kenya for Apartments and Estates
Apartments and gated communities often collect recurring charges for shared services.
These may include:
- Water
- Electricity
- Security
- Garbage
- Other shared services
Managing these charges manually becomes difficult when there are many residents.
Automate Utility Billing
Nyumbani's Service & Utility Charge Management is designed to automate billing for water, electricity, garbage and security services.
Issue Clear Invoices
Residents need to understand what they are being charged for.
Nyumbani's Invoice Management supports automated invoices and allows service charges and utilities to be included in invoices.


Track Service Charge Payments
Once invoices have been issued, management needs to know which residents have paid.
Nyumbani's Payment Management supports real-time payment tracking and reconciliation.
Manage Outstanding Charges
Service charges can also become overdue.
Nyumbani's Arrears Management provides overdue-balance dashboards, reminders and arrears reporting.
Manage Water and Meter Readings
For properties where water is billed according to consumption, Nyumbani supports meter readings integrated into billing.
Estate Management
Service-charge management is particularly relevant to gated communities and estates.
Nyumbani's estate solution provides tools for visitor tracking, maintenance, dashboards, invoicing, expense tracking and tenant communication.



