FAQs

Nyumbani is based in Roughton Court Plaza, Tamasha Hurlingham 3rd Floor Office 8

We do not have access to any money paid to your clients. All we do is to provide interfaces to record the money you have received. We also provide automatic payment reconciliation for MPESA and banks of your choice.

Nyumbani RMS is a web-based system that is here to help you manage properties. We have automated all the processes involved in the management of properties. Through a set of permission protocols, multiple landlords, managers and tenants can access the system and view or update their relevant data

A unit is a space with a house number, door and rooms that can be let or sold. Several units make up an apartment, block, zone or location.

Yes, your data is very secure. We have invested in a top-notch security system and protocols to ensure that data remains safe during storage and in transmission. All data is encrypted and stored safe in our offshore servers.

Each tenant has a special read only link that allows them to view their receipts, invoices and statements in real time

We have created a wide range communication system that uses SMS and email technologies to satisfy different communication needs between you and your tenants.

Yes, they can. We have created a fully permission-based system. This therefore means that users with different sets of permissions can access the system as per your company’s policy.

We pride ourselves in customer service. We will assign one of our staff to take care of your needs at any time.